Privacy policy

This Privacy Policy describes how www.gemzjewelry.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: collected automatically using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and PayPal), email address, and phone number.
  • Purpose of collection: to provide products or services to you, process payments, arrange for shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and provide marketing in line with your preferences.
  • Source of collection: collected directly from you.
  • Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

  • Examples of Personal Information collected: name, billing/shipping address, payment info, email, and phone number.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected directly from you.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at office@gemzjewelry.com to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us fulfill contracts and deliver services to you, as described above.
We may also share your Personal Information:

  • To comply with applicable laws or respond to lawful requests (e.g. subpoenas or court orders)
  • To protect our rights

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you.

You can opt out of targeted advertising via:

Or, visit the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide services, including:

  • Offering products for sale
  • Processing payments
  • Shipping and order fulfillment
  • Communicating updates, offers, and new product info

Lawful Basis (GDPR)

If you are a resident of the EEA, we process your Personal Information under the following lawful bases:

  • Your consent
  • The performance of a contract
  • Legal obligations
  • Protection of vital interests
  • Public interest
  • Our legitimate interests, without overriding your fundamental rights

Retention

We retain your Personal Information unless and until you request its erasure. See the "Your rights" section below.

Automated Decision-Making

If you are in the EEA, you have the right to object to processing based solely on automated decision-making when it has a legal or significant effect.

We use limited automated decision-making for fraud prevention via Shopify, including:

  • Temporary IP denylist after failed transactions
  • Temporary card denylist associated with flagged IPs

Selling Personal Information

Our Site does not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (CCPA).

Your Rights

GDPR (EEA Residents)

You have the right to:

  • Access your Personal Information
  • Port your data to another service
  • Request correction, update, or erasure

To exercise these rights, contact us at office@gemzjewelry.com.
Your data is initially processed in Ireland and may be transferred to Canada or the U.S. for further processing.

CCPA (California Residents)

You have the right to:

  • Access (Right to Know)
  • Port data to another provider
  • Correct, update, or delete Personal Information

To exercise these rights or designate an authorized agent, contact us at:
office@gemzjewelry.com

Text Marketing and Notifications

By subscribing to text notifications, you agree to receive recurring automated marketing messages at the number provided.
Consent is not a condition of purchase.
Reply STOP to unsubscribe or HELP for help. Message and data rates may apply. See our Privacy Policy and Terms of Service for more info.

Changes

We may update this Privacy Policy to reflect changes in practices or legal requirements. The updated version will always be available on this page.

Contact

For questions, concerns, or privacy-related complaints, contact us at:
office@gemzjewelry.com