Have a question? Don't hesitate to contact us but first, please take look at these commonly asked questions:

 

Please allow for up to 2-3 days for processing your order. Once your order ships from our warehouse, you can expect up to 2-3 weeks delivery.

  

Once your order has been shipped, you will receive an email containing your tracking number. Click here to track your order with the provided tracking number.

  

Please read our Return Policy for more information.

 

 

What Can I Do If I Received A Damaged Item?

If you have received a damaged item, please let us know immediately at office@vxlshop.com so we can resolve the issue as soon as possible!

We are not responsible for any damages caused by wear and tear if the item does not fit due to issues with sizing. Damages caused by refitting and resizing on your own will not be accepted.

  

To better serve our worldwide customers, we have distribution centers around the world. If you ordered multiple different products, your order may arrive in separate shipments.

 

How Safe Is My Personal Information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information send during the checkout process. For more information on how we secure and use your infomation, please consult our Privacy Policy.